Managed Services

What are managed services? Why are they so popular?

The right managed service provider can proactively manage your IT network. They will standardize your infrastructure, secure your systems, and help prevent unwanted IT outages and slowdowns. Essentially it is ongoing outsourcing of your IT function. Rather than waiting for something to break and then fixing it, a proactive approach ensures you stay up and running.

A Flexible, Proactive Approach

Our unique approach to providing managed services calls for a combination of proactive, scheduled maintenance and personalized on-site service.  This ensures you stay up and running while addressing your specific IT needs. By working with Xlingshot, you get direct access to the expertise to properly manage your IT systems.  The approach will reduce risk for your business and help keep IT costs under control.

Managed Services Pricing: Predictable IT Costs

Managed Services provide a more predictable cost for maintaining your operations than the method of waiting for something to break.  Here’s how it works.  A low monthly fee is charged for each device (laptops, servers, networking equipment, etc.) or person that is supported.  The service includes all patches, data security, system backups, and data storage as appropriate for that device or user.  Everything that is needed to properly maintain the device and ensure its longevity is included. This benefits small and midsized business from a financial perspective in three important ways:

1. Predictable Costs – you know the cost up-front for supporting your complete environment, which avoids a “surprise” bill at the end of the month.
2. Overall Cost Savings – you can often avoid expensive repairs by properly maintaining your system because the device has improved performance and longevity.
3. Saving Money via Reduced Downtime – you avoid the lost revenue and negative impacts on employee productivity that come when systems are out of commission.

The managed service approach has become increasingly popular for small and midsized businesses for all of these reasons. Often businesses using the break/fix approach choose to migrate to the managed services model. Usually this happens once they’ve gone through the pain of their first major system failure or data loss. The more predictable costs and potential for overall savings are seen as direct benefits to their bottom line.

Xlingshot Sentry

We launched our managed services approach, Xlingshot Sentry, over 10 years ago when we realized the small and midsized business owners needed a way to ensure their IT costs could be predictable and stay within budget. Proactive maintenance, proper data security, right-sized data storage options and access to the best software available are the hallmarks of our approach to managing your IT infrastructure, increasing your productivity, and keeping your costs low.

Xlingshot Sentry Features